OUR SAVOIRE-FAIRE
We have set our own standards for how we work and set up each project or course/training for so that we can ensure to make it a consistent success. Throughout the years, we have accumulated and developed the following expertise which we take great pride in.
Hotel Operations
Operations and service lies in the heart of what we do because it is so for our clients. Coming from operations, we know how important it is to understand it in order to develop it. And we have to be aware of limitations.
Luxury Industry
The luxury industry requires a different approach and understanding the psychology behind it. We have both first-hand experience and theoretical knowledge which gives us a unique upperhand.
Quality Assurance
All businesses regardless of its product category, offerings and structure requires a systematic way of assuring quality. This includes through total service, but also from a management point of view.
Planning & Projects
We have extensive experience in planning and executing projects on different scales. But the essence remains the same: a meticulous schedule and a feasible action plan with a critical eye on how to adopt unexpected changes during the process.
Revenue Optimization
It's imperative to have a profitable bottom line as well as ensuring the top line is producing to its potential. This requires a stern eye on the commercial collaboration, and our expertise is mainly within Revenue Strategy & Management.
Leadership
Walk the talk and be transparent. This is vital in order to drive the team forward. We have been leading several teams of differents sizes and we have a signature that ensures positive change.
Choose the path that best suits your needs.
We understand that every hotel operates differently, and the needs of each property can vary greatly based on its goals, current challenges, and timeline. Whether you're looking for a short-term project to boost performance or seeking an ongoing, integrated partnership to elevate strategy and daily operations, we offer two flexible paths designed to align with your objectives.
DEFINE YOUR FRAMEWORK WITH US
We specialise in working with hotels and service businesses like yours that are pressed for time but still need to drive meaningful change. We become an extension of yours, helping implement key projects minimising the disruption of your daily operations.
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Here’s how we can assist in taking your hotel to the next level:
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1. Strategy without disruption
In an environment where time is scarce, implementing a new strategy can feel daunting. Our team brings strategic clarityand expertise, guiding your hotel through a integration of high-impact initiatives. Whether optimizing revenue management, refining guest services, or elevating your brand presence, we ensure your operations continue to run smoothly while driving measurable results.
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2. Focused, targeted projects
Whether it’s streamlining operations, enhancing your value proposition, or optimizing your bottom line, we help you set clear, achievable goals. Our expert team comes in with tailored solutions that tackle your specific challenges—like improving occupancy rates during low seasons or integrating automation tools to save your team time. We prioritize the highest-impact areas for your business, implementing changes incrementally to ensure smooth transitions.​
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3. Expert guidance for long-term success
​As experts in the field, we provide hands-on support during critical moments, addressing real-time challenges and offering practical solutions. Whether managing guest complaints, optimizing staffing levels, or improving operational workflows, we act swiftly to prevent any disruptions, ensuring your hotel continues to run at its highest level of efficiency.
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4. Empowering your team for the future
We don’t just want to solve your current challenges—we aim to empower your team for the future. Through staff training, leadership development, and operational audits, we ensure that your team is equipped with the tools, knowledge, and mindset to continue performing at a high level long after the project is complete. Our hands-on support guarantees that every member of your team feels confident with the changes, setting the stage for long-term improvements.​
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5. Project management that delivers results
Whether you’re opening a new property, undergoing a renovation, or launching a new service offering, RG Hospitality Management specializes in managing these high-priority projects with precision. We lead the change—from planning and coordination to execution—while keeping your operations running as smoothly as possible.
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We either assist with taking the lead in projects (1st option) or in supporting the daily operations (2nd option), giving you the development you are seeking. Our ultimate goal is to provide not only immediate relief but also sustained excellence. We work closely with your team to create a roadmap for long-term improvements, integrating operational best practices and advanced tools that ensure your hotel remains competitive in a dynamic marketplace.
BRANDS
Some of the brands from our portfolio or who we have worked with.
RG PREFERRED PARTNERS
In order to stay relevant and competitive, RG Hospitality Management stays current with trends and changes in the market and in the hospitality industry. We have established a rigorous set of criteria for our partners, that aligns with our high standards and ensures true value for you. A win-win-win. Certain projects will require a third party provider/partner, either in a particular profession or industry such as technology. In essence, your one stop destination.
TECHNOLOGY
Each business requires the right digital landscape and set of ecosystem that will enable efficiency and automation. We will pair with the right partners based on your needs and the business' abilities.
COMMERCIAL
A business requires well-planned sales, marketing and revenue efforts that unifies in commercial excellence. We have partners who provide in-depth sales and marketing knowledge that is in synergy with our general commercial mindset and specialisation in revenue strategy.
MISCELLANEOUS
We can connect you with the right partners for a wide array of services beyond our fields of expertise. This includes for instants interior design, construction, investments and feasbility studies.
Some of our trusted partners
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