OUR SERVICES
FOR YOUR SUCCESS
INTRODUCTORY CONSULTATION
Looking to develop your business but not sure where to turn? Need help planning or executing your next project? Let us guide you. Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions.
STRATEGIC PLANNING SESSION
We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it the best. We then strategize in order to understand the implications of every choice our clients can make. You can further build your planning into a Operational Execution Session.
PROJECT MANAGEMENT
A consultant project is ideal if you would like to assess and implement a project, a new business, driving change or increase quality or financial results. It can be as an added service to an initial consultant session. The purpose is to provide guidance and support throughout your project or set objectives for a certain time.
AUDIT & MYSTERY GUEST/SHOPPER
An Audit or a Mystery Guest/Shopper is an ideal way of getting a snapshot of your current status. This can apply to service, client journey, team engagement, financial stability or business function.
TRAINING & COURSES
We offer an array of training and courses across the organization. Courses include luxury industry & service, introduction to Revenue Management, leadership, cross-sell, upsell & service to mention a few. We can also set a bespoke course in according to your needs based on our expertise.
MANAGEMENT CONTRACT
Would you like to outsource a function/position of your business or the management of the hotel in full (hotel operator) in order to maximize the results both financially and in quality? This can for instants be Training & Talent Development, Revenue Strategy, Quality Assurance or General Management.
INTERIM & TASK FORCE
Need a dedicated manager or coordinator to take the lead over a project, function or a department? Our Interim Service and Task Force provides a full-time dedication to your needs and organization. We are able to integrate quickly in order to assist you best possible with a flexible timeframe.
GUEST SPEAKING
Managing Director Andrès brings a wealth of experience and insights to every stage. As a dynamic guest speaker, he shares powerful perspectives on leadership, business, service and industry trends, inspiring audiences with real-world expertise. Whether for conferences, corporate events, or panel discussions, Andrès delivers engaging sessions tailored to your audience.
BOARD OF DIRECTORS
We provide experienced and thought leadership through our service as board member to your Board of Directors. Whether you need industry expertise, oversight, or strategic guidance, Andrès brings the knowledge and network to help your company thrive. Partner with us to enhance decision-making, drive growth, and ensure long-term success.
BUILD YOUR FUTURE
Below are some examples to what we can offer short-term or long-term:
Tech stack audit
Pre-Opening, Interim Management, Task Force or Hotel Operator
Implementing new brand standards & routines
Changing PMS & ecosystem
Mapping the guest journey & aligning the commercial strategy
Service Excellence workshop or First Time Leaders training
